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Interactive Voice Technology for Telecommunications Applications

Torino, Italy
29-30 September 1998

Table of Contents and Access to Abstracts

Automation of locality recognition in ADAS plus
Vishwa Gupta, Serge Robillard, Claude Pelletier

Area code, country code, and time difference information system and its field trial
Tsuneo Kato, Shingo Kuroiwa, Norio Higuchi

Automation of telecom Italia directory assistance service: field trial results
Roberto Billi, Franco Canavesio, Claudio Rullent

Optimum recognition parameters in multiple domains
Patrick Peterson, Richard Ann, Michael Decerbo, Susan Hamilton, Chia-lin Kao, Ana Licuanan, Varda Shaked, David Shu

Strategies for name recognition in automatic directory assistance systems
Andreas Kellner, Bernd Rueber, Hauke Schramm

Telephone speech recognition applications at IRST
Daniele Falavigna, Roberto Gretter

Directory name retrieval over the telephone in the picasso project
F. Neubert, G. Gravier, F. Yvon, Gérard Chollet

A study on natural language call routing
Chin-Hui Lee, R. Carpenter, W. Chou, J. Chu-Carroll, W. Reichl, A. Saad, Q. Zhou

Synthetic interviews: the art of creating a 'dyad' between humans and machine-based characters
Donald Marinelli, Scott Stevens

Multilinguality in voice activated information services: the P502 EURESCOM project
J. Azevedo, N. Beires, Francis Charpentier, M. Farrell, D. Johnston, E. LeFlour, G. Micca, S. Militello, K. Schroeder

A dialogue system for telephone-based services integrating spoken and written language
K. Georgila, A. Tsopanoglou, Nikos Fakotakis, George Kokkinakis

Spoken dialogue system design - the influence of the organisational context on the design process
Klaus Failenschmid

Adaptive mixed-initiative dialogue management
Gert Veldhuijzen van Zanten

The linguistic components of the REWARD dialogue creation environment and run time system
Tom Brondsted

Integration of a mixed-initiative dialogue manager into commercial IVR platforms
Gerhard Hanrieder

Implementation and evaluation of a voice-activated dialling system
Beng T. Tan, Yong Gu, Trevor Thomas

A highly intelligible speech synthesis for banking services in financial network system ANSER
Takao Koyama, Takashi Horie, Takashi Yoshioka, Fuminori Yoshitani, Jun-ichi Takahashi

Evaluation of the dutch train timetable information system developed in the ARISE project
Angelien Sanderman, Janienke Sturm, Els den Os, Lou Boves, Anita Cremers

Field trials of the Italian arise train timetable system
Paolo Baggia, Giuseppe Castagneri, Morena Danieli

A design environment for acoustic interfaces to databases
Stefan Feldes, Georg Fries, Eli Hagen, Antje Wirth

Voice-b system
Gilles Caloz, Cedric Jaboulet, Johnny Mariéthoz, Axel Glaeser, Dominique Genoud

Automated lip-sync animation as a telecommunications aid for the hearing impaired
David McAllister, Robert Rodman, Donald Bitzer, Andrew Freeman

A study of users' behaviors in different states of a spontaneous oral dialogue with an automatic inquiry system
Carine-Alexia Lavelle, Martine de Calmes, Guy Pérennou

Towards a flexible and contextually appropriate generation of spoken utterances
Pierre Larrey, Nadine Vigouroux, Guy Pérennou

Teleface - the use of a synthetic face for the hard of hearing
Eva Agelfors, Jonas Beskow, Martin Dahlquist, Björn Granström, Magnus Lundeberg, Karl-Erik Spens, Tobias Öhman

Connected digit recognition experiments with the OGI toolkit's neural network and HMM-based recognizers
Piero Cosi, John-Paul Hosom, Johan Shalkwyk, Stephen Sutton, Ronald A. Cole

A city information system operating over the telephone
Jan Nouza, Miroslav Holada

A comparison between DTMF and ASRIVR services through objective and subjective evaluation
Cristina Delogu, Andrea Di Carlo, Paolo Rotundi, Danilo Sartori

A speech agent for remote e-mail access
S. Raptis, C. Malliopoulos, S. Bakamidis, G. Stainhaouer

Arabic phonetic features recognition using modular connectionist architectures
Sid-Ahmed Selouani, Jean Caelen

Speech source localization using a multi-resolution technique
Djamila Mahmoudi

Solutions for robust speech/non-speech detection in wireless environment
Lamia Karray, Chafic Mokbel, Jean Monne

O-TEL - an experimental reverse directory telephone service with barge-in capability
Andrej Miksic, Zdravko Kacic, Bogomir Horvat

Speech recognition for the siemens EWSD public exchange
Bernhard Littel, Josef Bauer, Siegfried Janke

Language modelling in easydial
Loreta Moisa, Paolo Baggia, Cosmin Popovici

Practical issues in the application of speech technology to network and customer service applications
Steve Whittaker, Frank Scahill, David Attwater, Hilary Geenhow

From near-nil to everyday life: speech technology based telecommunication services in Hungary
Géza Németh

Is ASR ready for wireless primetime: measuring the core technology for selected applications
Harry M. Chang

Speaker recognition in telecom applications
Lou Boves, Els den Os

The LIMSI ARISE system
Lori Lamel, S. Rosset, Jean-Luc Gauvain, S. Bennacef, M. Garnier-Rizet, B. Prouts

A voice information system supporting compliance in the aviron flumist (TM) vaccine trial
Bonnie L. Zeigler, Nick Bulley

The Swedish automatic reverse directory service
Fred J. Lundin

A specialised speech synthesis technique for application to automatic reverse directory service
Luciano Nebbia, Silvia Quazza, Pier Luigi Salza

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Table of Contents and Access to Abstracts