ISCA Archive Interspeech 2023
ISCA Archive Interspeech 2023

Enhancing New Intent Discovery via Robust Neighbor-based Contrastive Learning

Zhenhe Wu, Xiaoguang Yu, Meng Chen, Liangqing Wu, Jiahao Ji, Zhoujun Li

New intent discovery (NID) has become a hot topic for dialogue system, which aims to discover the Out-Of-Domain intents from conversation corpus and classify these utterances correctly. Existing methods usually focus on learning compact representations of utterances, and leverage the clustering algorithm to generate new intents. Inspired by the recent progress of contrastive learning, in this work, we propose a novel neighbor-based contrastive learning (NCL) to obtain discriminative representations for utterances. Specifically, to enhance the robustness of NCL, on the one hand, we pick out diverse samples as positive pairs by considering both the anchor neighborhood and nearby neighborhood. On the other hand, we also devise a boundary distance constraint to avoid introducing noisy samples when extending the positives via neighbors. Extensive experiments are conducted on three public NID datasets and the results demonstrate the competitiveness and effectiveness of our proposed approach.