ISCA Archive Interspeech 2006
ISCA Archive Interspeech 2006

Using system and user performance features to improve emotion detection in spoken tutoring dialogs

Hua Ai, Diane J. Litman, Kate Forbes-Riley, Mihai Rotaru, Joel Tetreault, Amruta Purandare

In this study, we incorporate automatically obtained system/user performance features into machine learning experiments to detect student emotion in computer tutoring dialogs. Our results show a relative improvement of 2.7% on classification accuracy and 8.08% on Kappa over using standard lexical, prosodic, sequential, and identification features. This level of improvement is comparable to the performance improvement shown in previous studies by applying dialog acts or lexical-/prosodic-/discourse-level contextual features.