@inproceedings{durston01_eurospeech,
  title     = {{OASIS natural language call steering trial}},
  author    = {Peter J. Durston and Mark Farrell and David Attwater and James Allen and Hong-Kwang Jeff Kuo and Mohamed Afify and Eric Fosler-Lussier and Chin-Hui Lee},
  year      = {2001},
  booktitle = {{7th European Conference on Speech Communication and Technology (Eurospeech 2001)}},
  pages     = {1323--1326},
  doi       = {10.21437/Eurospeech.2001-342},
  issn      = {1018-4074},
}

Cite as: Durston, P.J., Farrell, M., Attwater, D., Allen, J., Kuo, H.-K.J., Afify, M., Fosler-Lussier, E., Lee, C.-H. (2001) OASIS natural language call steering trial. Proc. 7th European Conference on Speech Communication and Technology (Eurospeech 2001), 1323-1326, doi: 10.21437/Eurospeech.2001-342