ISCA Archive Eurospeech 1997
ISCA Archive Eurospeech 1997

A strategy for mixed-initiative dialogue control

Lars Bo Larsen

This paper presents and discusses a strategy for mixed-initiative dialogue management within a home banking application. The strategy tries to utilise the guidance of system-directed dialogues, while accommodating user initiated focus shifts by the inclusion of short-cuts in the dialogue. The paper reports on two experiments, one with a simulated speech recogniser (WOZ), and the second with a fully automated system. Both experiments shows that users use the possibility for short-cuts, even when not instructed of their existence. A tendency towards user habituation is also demonstrated.


doi: 10.21437/Eurospeech.1997-373

Cite as: Larsen, L.B. (1997) A strategy for mixed-initiative dialogue control. Proc. 5th European Conference on Speech Communication and Technology (Eurospeech 1997), 1331-1334, doi: 10.21437/Eurospeech.1997-373

@inproceedings{larsen97_eurospeech,
  author={Lars Bo Larsen},
  title={{A strategy for mixed-initiative dialogue control}},
  year=1997,
  booktitle={Proc. 5th European Conference on Speech Communication and Technology (Eurospeech 1997)},
  pages={1331--1334},
  doi={10.21437/Eurospeech.1997-373},
  issn={1018-4074}
}