ISCA Archive ECST 1987
ISCA Archive ECST 1987

Gauging consumer interest by 'vocal expressiveness': correlation of acoustical measures with judgments by self and others

James R. Solomon, Eric J. Soares

Within the last decade professionals concerned with the marketing and advertising of products and ideas have demonstrated an increasing interest in what the instruments and methods of speech technology can reveal about consumer preferences. In the marketing/advertising research literature one finds discussion of 'objective' methods of determining preferences based on such techniques as voice pitch analysis and response latency.